Privacy Policy

A legal disclaimer

1. Information We Collect

Personal Information You Provide: When you contact us or use our services, we may collect information such as your name, email address, phone number, physical address, and payment details necessary to deliver our landscaping services.
Usage Data: We may automatically collect information about how you use our website or services, such as IP address, browser type, access times, and pages viewed.
Cookies and Tracking Technologies: Our website may use cookies to enhance your user experience, analyze site usage, and improve our services. You can control cookies through your browser settings.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our landscaping services.
Communicate with you regarding service updates, appointments, billing, and customer support.
Process payments and fulfill contractual obligations.
Send you promotional emails or offers, where you have opted in.
Improve our services and website functionality.
Comply with applicable legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it only in the following limited circumstances:

Service Providers: Trusted third-party vendors who perform services on our behalf, such as payment processing and IT support, under strict confidentiality agreements.
Legal Requirements: If required by law, order of a court, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Privacy Rights

You have certain rights regarding your personal data, including:

The right to access, correct, or delete your personal information.
The right to opt out of receiving marketing communications at any time.
For residents of certain jurisdictions (e.g., California, EU), additional rights may apply under laws like CCPA and GDPR.

To exercise your rights or if you have privacy-related questions, please contact us at the information below.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no online transmission can be guaranteed fully secure, so please use our website and services knowing there is some inherent risk.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Cookies Policy

Our website uses cookies to improve your experience. You can manage or disable cookies via your browser settings; however, some features of our site may not function properly if cookies are disabled.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any material changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Melby's Landscaping
Redding, CA
Email: melbyslawncare@gmail.com
Phone: 541-921-6288